Turn reviews into clearer support.
Customer reviews are product signal and support in the same place. Helm gives you an inbox, fast replies, and ways to share the quotes worth celebrating.
An inbox you can actually triage
Browse reviews with unread indicators. Filter and sort by rating, date, territory, and reply status so the urgent threads rise first.
Work the same inbox on Mac and iPhone, and reply from the CLI when automation fits.
Reply templates, translate, and AI help
Save reply templates for consistent answers. Translate reviews that arrive in another language so you understand the feedback before you respond.
With Pro, auto-translate reviews, generate quick pros and cons summaries, and get AI assistance when a reply needs a stronger draft. Appeal a review when you need to.
Share quote cards and export CSV
Share reviews as quote cards for marketing or social. On iPhone, share to Instagram Stories when a five-star moment deserves a spotlight.
Export reviews to CSV on Mac when you want deeper analysis outside the app. Pro can hide Helm branding on shared cards.
FAQ
Can I reply to App Store reviews from Helm?
Yes. Reply from macOS and iOS, reuse reply templates, and reply via helm-asc when you automate support workflows.
Does Helm translate customer reviews?
Yes. Helm can translate reviews that arrive in another language. Reviews auto-translate and AI summaries are Pro features.
Can I export reviews?
Yes. Export reviews to CSV from macOS when you want a spreadsheet or to share data with your team.
