App Store review management in one inbox.
Reviews are support tickets with an audience. Helm gives you review management that feels like an inbox: filter what matters, reply with templates, translate feedback, and share the quotes worth celebrating.
Triage without App Store Connect tab-hopping
Browse reviews with unread indicators. Filter and sort by rating, date, territory, and reply status so crashes and unanswered threads rise first.
Work the same inbox on Mac and iPhone. Reply via helm-asc when automation fits your support loop.
Templates, translation, and sharing
Save reply templates for crashes, pricing questions, and feature requests. Start from our copy-paste reply templates, then personalize.
Translate non-English reviews before you answer. Share quote cards for launch posts. Export CSV on Mac for retros. Pro adds auto-translate, AI summaries, and unlimited templates.
- Inbox with filters that match support workflows
- Reply templates on Mac and iPhone
- Quote cards and CSV export
Connected to the rest of shipping
When reviews report a bug, the fix lands in a release. When they ask for clarity, update the listing. Review management works best next to the tools that change the product page.
FAQ
Can I reply to App Store reviews from Helm?
Yes. Reply from macOS and iOS, reuse templates, and keep the public thread calm and specific. See our reply guide for tone tips.
Can I export reviews?
Yes. Export to CSV from Mac when you want a spreadsheet or to share with your team.
Does Helm help with non-English reviews?
Yes. Translate reviews so you understand them before replying. Auto-translate and AI pros/cons summaries are Pro features.
